Support & sales

We're a message away

Integration, fees, partnerships or technical support — pick the channel that fits your case.

Support & sales

How can we help?

Choose the topic closest to your question — we'll point you to the fastest channel.

Sales & getting started

Open a merchant account, enable M-Pesa and e-Mola, and understand fees before going live.

API & integration

Checkout sessions, webhooks, plugins and sandbox keys — for developers and technical teams.

Transaction support

Payment stuck, webhook not received or checkout issue — include your transaction ID for a faster reply.

Enterprise & partnerships

High volume, custom settlement or reseller partnerships — let's talk terms.

Response time

  • Sales: 1–2 business days
  • Technical support: 24–48 hours
  • Production urgencies: priority for active merchant accounts
Get started

Prefer to start now?

Create a free merchant account and configure your first API key in minutes.

Create free account
WhatsApp